Security Policy
Our comprehensive approach to information security, data protection, and cybersecurity governance.
Effective Date: January 1, 2024 | Last Updated: January 1, 2024
Security Commitment
At Cyber-Raksha, security is not just our business—it's our foundation. This Security Policy outlines our comprehensive approach to protecting our organization, our clients, and the sensitive information entrusted to us. We are committed to maintaining the highest standards of information security, implementing industry best practices, and continuously evolving our security posture to address emerging threats.
Information Security Framework
Our security framework is built upon internationally recognized standards and best practices:
- ISO 27001:2013 - Information Security Management System certification
- NIST Cybersecurity Framework - Comprehensive risk management approach
- SOC 2 Type II - Service organization controls for security and availability
- GDPR Compliance - Data protection and privacy regulations
- Industry Standards - Sector-specific security requirements and guidelines
Data Protection and Encryption
We implement multiple layers of data protection to ensure the confidentiality, integrity, and availability of information:
Data at Rest
- AES-256 encryption for all stored data
- Encrypted database systems
- Secure key management (HSM)
- Regular encryption key rotation
Data in Transit
- TLS 1.3 for all communications
- VPN tunnels for remote access
- Certificate pinning and validation
- End-to-end encryption protocols
Access Control and Authentication
We enforce strict access controls based on the principle of least privilege:
- Multi-Factor Authentication (MFA): Required for all system access
- Role-Based Access Control (RBAC): Permissions based on job functions
- Privileged Access Management (PAM): Enhanced controls for administrative access
- Regular Access Reviews: Quarterly audits of user permissions
- Automated Provisioning/Deprovisioning: Immediate access changes for personnel changes
- Session Management: Timeout controls and session monitoring
Infrastructure Security
Physical Security
- Tier III+ certified data centers
- 24/7 physical security monitoring
- Biometric access controls
- Environmental monitoring systems
- Redundant power and cooling
Network Security
- Next-generation firewalls (NGFW)
- Intrusion detection/prevention (IDS/IPS)
- Network segmentation and micro-segmentation
- DDoS protection and mitigation
- Zero-trust network architecture
Threat Detection and Response
Our Security Operations Center (SOC) provides continuous monitoring and rapid response:
- 24/7/365 Monitoring: Continuous surveillance of all systems and networks
- AI-Powered Analytics: Machine learning for advanced threat detection
- Behavioral Analysis: User and entity behavior analytics (UEBA)
- Threat Intelligence: Real-time feeds from global security sources
- Incident Response: Documented procedures with defined escalation paths
- Forensic Capabilities: Digital forensics and malware analysis
- Recovery Procedures: Business continuity and disaster recovery plans
Employee Security
Our human resources security program ensures that our team maintains the highest security standards:
- Background Checks: Comprehensive screening for all personnel
- Security Training: Regular cybersecurity awareness and skills training
- Confidentiality Agreements: Strict non-disclosure and confidentiality requirements
- Security Clearances: Government and industry security clearances where required
- Continuous Education: Ongoing professional development and certification
- Insider Threat Program: Monitoring and prevention of internal security risks
Compliance and Auditing
We maintain compliance with industry standards and undergo regular security assessments:
- Annual Audits: Independent third-party security assessments
- Penetration Testing: Quarterly external and internal security testing
- Vulnerability Management: Continuous scanning and remediation
- Compliance Monitoring: Ongoing assessment of regulatory requirements
- Risk Assessments: Regular evaluation of security risks and controls
- Documentation: Comprehensive security policies and procedures
Incident Management
Our incident response program ensures rapid and effective handling of security events:
Response Procedures
- Immediate containment and isolation
- Forensic analysis and evidence collection
- Impact assessment and damage evaluation
- Stakeholder notification and communication
Recovery and Learning
- System restoration and validation
- Post-incident analysis and reporting
- Lessons learned and process improvement
- Regulatory reporting when required
Continuous Improvement
Security is an evolving discipline that requires continuous adaptation and improvement:
- Regular Reviews: Quarterly security policy and procedure updates
- Threat Landscape Monitoring: Continuous assessment of emerging threats
- Technology Updates: Regular evaluation and implementation of new security technologies
- Industry Collaboration: Active participation in cybersecurity communities and forums
- Research and Development: Investment in security research and innovation
- Feedback Integration: Incorporation of client and stakeholder feedback
Security Contact Information
For security-related inquiries, incident reporting, or questions about our security practices:
Security Team
security@cyber-raksha.com
Incident Reporting
incident@cyber-raksha.com
24/7 SOC Hotline
+91 98765 43210
Security Emergency: For immediate security incidents or breaches, call our 24/7 SOC hotline or email incident@cyber-raksha.com